Frequently Asked Questions
Everything you need to know about our premium wall art and timepieces.
What materials are used in your canvases and clocks?
We use gallery-grade cotton canvas, kiln-dried pine wood frames, and archival-quality inks. Our clocks feature silent quartz movements to ensure no ticking sounds disturb your home environment.
How long does shipping take?
Standard shipping typically takes 5-10 business days. Each piece is custom-made to order and undergoes a rigorous quality check before being securely packaged for transit.
Do you offer a warranty on the clock mechanisms?
Yes, all our clock mechanisms come with a 2-year replacement warranty. If your clock stops keeping accurate time due to a mechanical defect, we will send you a replacement movement free of charge.
Is the hanging hardware included?
Every Clock Canvas order arrives ready to hang. We include pre-installed sawtooth hangers or wire mounts and provide the necessary wall hooks so you can decorate your space immediately.
What is your return policy?
We offer a 30-day 'Love Your Art' guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
Can I customize the size of a specific design?
Most of our designs are available in multiple standard sizes ranging from small accents to oversized statement pieces. For custom dimensions, please contact our support team to discuss bespoke options.